STONE AND STRAND is a fast-moving company obsessed with delivering the best possible customer experience, and this role is absolutely central to our success. The role offers significant career development opportunities within a rapidly expanding company, and we are looking for someone who is able to lead our fulfillment team with a positive attitude and goal oriented encouragement.
The ideal candidate will be a reliable and proactive team leader with strong communication skills.
Responsibilities and Duties
● Manage order fulfillment team● Set & motivate team on daily shipping goals● Identify process improvements● Monitor team KPIs for team effectiveness● Oversee office management and administrative tasks● Create staffing schedules according to forecasts● Manage inventory stock takes to ensure accuracy of stock● Coordinate transfer of inventory across different store and warehouse locations● Ensure our inventory is organized and that counts are accurate at all times
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● Able to work at a fast pace and problem solve● Attention to detail● Strong communication skills● Highly organized with excellent time management skills● Positive attitude● Eagerness to learn● Comfortable in leadership positions● Proficient in learning new computer programs / technology
Requirements
● In office position● Previous management experience preferred● Experience in either retail or warehouse operations● Customer service experience not required but preferred● US Work Authorization
To Apply: Please send your resume to callie@stoneandstrand.com, subject line Operations Manager.
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